A prominent service provider is seeking a Regional Customer Experience Manager in Taguig, Metro Manila. This leadership role requires over 5 years of experience in customer experience and operations, where you'll oversee onboarding, ensure compliance, and lead teams towards operational excellence. You'll analyze performance metrics and create frameworks for continuous improvement. Proficiency in CRM tools like Salesforce and Power BI is essential for driving data-informed decision-making. It’s an opportunity to enhance customer satisfaction and operational outcomes while working closely with various departments.
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