Process Excellence

• Ensure creation of customer codes are as per the set time limit and with complete documentation.
• Ensure SRR to be updated in system as per set time limit
• Ensure Price Claims are settled within the prescribed time limits.
• In case price difference claims, ensure that proper price is uploaded in SAP to avoid future issues in prices. Issuance of all types of Credit Notes.
• Order release: Ensure order release as per the set credit policy.

Contract Compliance

• To maintain PAN India Agreement Tracker
• Ensure that all agreements copies are updated with SSC repository within 1 month of invoicing.
• 90 days earlier communication should go to all Commercial stake holder if any agreement is expiring or any price revision clause.
• Support in any regional level information related to any customers to the sales team etc.

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