SharkNinja is a global product design and technology company, with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market. Headquartered in Needham, Massachusetts with more than 4,100 associates, SharkNinja’s products are sold at key retailers, online and offline, and through distributors worldwide.
You will be the EMEA execution lead for CX Support Operations, owning day‑to‑day operational delivery and running a ‘Find It | Fix It’ rapid action cadence to spot smoke, remove friction, and protect the post‑purchase consumer experience. This is a hands‑on operator role: you will run daily controls and tasking, translate CX insights into clear defect hypotheses, and drive fast cross‑functional fixes with Logistics, DTC/e...