Description
:1. Support for Digital Upstream Projects and Rollouts
Actively participate in the implementation and rollout of new systems/applications in regional areas, led by the IT department or other departments
Install necessary hardware and software to support project execution
Serve as a communication liaison between the Head Office IT team and local users to ensure smooth system adoption
2. Training and Assistance for End Users
Provide initial training to end users and the Regional Management Information System on new applications, systems, or devices
Assist users during the transition to the new system, including basic troubleshooting support
3. Post-Rollout Monitoring and Evaluation
Monitor the effectiveness of system/application usage after implementation
Prepare reports and provide feedback to the Head Office IT team regarding field issues a...