Regional Technical Service Manager

We're looking for a seasoned service leader to shape and lead our client's APAC service delivery function from the ground up. This is a high-impact, strategic role with real ownership where you will define the regional service strategy, build the delivery model, and develop it into a fully operational profit centre. If you have built or transformed service functions in medical devices and know how to balance the big picture with ground-level execution, this role is designed for you.

What You'll Be Doing

Strategy & Vision

• Design and lead the APAC service strategy, setting the direction for mid-to-long-term service and technical delivery
• Map and own the end-to-end customer journey, from reachability and convenience to personalisation and flexibility
• Build competitive, future-ready service models that scale alongside business growth