JOB TITLE

Registrar Operations Coordinator

LOCATION

Worcester

DEPARTMENT NAME

Registrar

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

Provide front desk service to students, faculty, staff, and parents, advising on academic policy and procedures, handling registrations and other basic registrar functions, and directing requests as needed. Manage work-study students. Provide certifications and verifications of student records upon request. Manage transcript requests.

JOB DESCRIPTION

Manage and oversee the Registrar's Office front-line services by providing excellent customer service to students, faculty, and staff, and by answering all phone calls, emails, and in-person traffic.

Maintain and distribute accurate and up-to-date records for all students enrolled at the institution by processing student demographic updates in Workday, assisting the team with data entry and clea...