Relationship Manager, SME Plus - Southern 1 MY

Malaysia

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Job Description

• Conduct customer profitability analysis and formulate account strategies in collaboration with product specialists for both existing and prospective clients. Implement account plans, including cross‑selling initiatives or exit strategies where appropriate.
• Serve as the primary point of contact for customers on all inquiries related to credit, deposits, and other banking products and services, including operational matters.
• Build and maintain strong professional relationships with key decision‑makers such as CEOs, CFOs, Heads of Treasury, and Heads of HR.
• Develop new business opportunities by identifying potential prospects, engaging through various communication channels and visits, and ensuring compliance with Know‑Your‑Customer (KYC) requirements and due diligence during onboarding.

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