Overview

We Could Use Someone Like You in Our Crew. Are you passionate about music and fluent in both Polish and English? ModSquad is excited to partner with a leading global music streaming platform, and we're on the lookout for friendly, tech‑savvy Customer Service Representatives to join our all‑remote team! As a member of this team, you will be the first point of contact for customers, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience.

Orientation Hours (Pacific Time)

40 hours per week are required for the 8‑week orientation period.

• Phase 1: 4 weeks, 4AM–1PM
• Phase 2: 4 weeks, self‑scheduled between 5AM–12AM

Production Hours (Pacific Time)

• Daily, 5AM–12AM

Project Commitments

• 25 hours per week
• 12 hours are required on Saturday and/or Sunday
• 180 days (as needed by ModSquad)

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