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🥝 Remote Customer Success Manager

Nextpatient | nashville, United-States | Posted June 19, 2026

Job Description

NextPatient | Client Success Manager

We’re a small team building the best software for medical practices.

The software you experience at the doctor is often terrible. We fix this by integrating with the doctor’s legacy system and providing easy online scheduling, bill pay via text, digital check-in, interactive reminders, automated waitlist, and more. Patients get a modern experience and practices save time.

We’re just 40 people, but used in thousands of offices around the country, and we regularly replace products from larger, older, or better-funded competitors. We haven’t raised any funding because we’ve seen it ruin too many promising companies.

About the role

The Client Success team is responsible for getting practices live on NextPatient and making sure they’re successful long after.

Everyone on the team becomes an expert in our product. You’ll spend time understanding how each practice operates, then conf...

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