Meridial is looking for a Customer Support Agent for a freelance project based in Malaysia. This remote position will involve supporting clients in managing their retirement plans using AI-driven technology.

Key responsibilities include providing support via phone, email, and chat, assisting with account issues, and utilizing tools like Zendesk. Ideal candidates will have English fluency, customer service experience, and a high school diploma.

This is an entry-level contract with flexibility in hours, requiring availability during US Eastern Time.