Freelanceshop is seeking a Customer Support Manager to lead a team remotely. This role involves mentoring 10-25 representatives, driving performance metrics through data analytics, and ensuring operational excellence through Lean principles. The ideal candidate will have 2-5 years of leadership experience in customer service settings. The position offers an average salary of $56,469 – $61,500 with comprehensive benefits, including medical, dental, and unlimited PTO. #J-18808-Ljbffr