Job Title: Customer Relationship Management (CRM) – Data Migration Specialist
Hybrid/Remote (as required)
Job Summary:
Next Generation, Inc. (NGI), an Equal Opportunity Employer, is seeking an experienced CRM Data Migration Specialist to assist our clients' technical teams in migrating 15 years of legacy Siebel CRM data, including file attachments, into a new ServiceNow Customer Service Management (CSM) platform. The ideal candidate will have extensive experience with Siebel data structures, large-scale data extraction, and the development of RESTful APIs for ingestion into enterprise platforms.
Job Requirements:
- Work with our client's technical teams to export 15 years of Siebel Legacy CRM data, ensuring completeness and accuracy, including all file attachments.
- Analyze Siebel database schema and data models to plan efficient extraction processes.
- Develop and imple...