Infor Inc. is looking for a Product Support Analyst to join their SaaS department. This role focuses on providing application and technical support for the FSM Financial Management suite to global customers. You'll be responsible for managing incidents, documenting solutions, and collaborating with various teams to ensure high-quality customer service.

Ideal candidates will have strong SQL programming skills, extensive problem-solving abilities, and the capability to work flexibly in a remote setting. Experience with JavaScript and Financial Management processes is preferred.