About the job Remote German-speaking agent (finance)
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Role Overview:
Engage with high-profile clients of a leading European digital bank, providing expert financial advice and introducing cutting-edge banking products with attractive returns.
Key Responsibilities:
Deliver exceptional customer support via calls, emails, WhatsApp, and chat platforms for banking clients in the German market.
Handle inquiries related to banking services, account management, transfers, and more.
Manage back-office tasks including email and WhatsApp correspondence.
Promote innovative banking products while adhering to transparency and regulatory standards.
Monitor and report anomalies in applications, ensuring compliance with internal and external regulations.
Achieve set quality standards and sales targets.
Requirements...