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🥝 Remote Personal Lines Customer Service Representative

Gretna Insurance Agency | san diego, United-States | Posted June 19, 2026

Job Description


Job Description The Personal Lines CSR at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks

  • Competitive Pay

  • Professional Development

  • Job Stability in a growing industry

Responsibilities

  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.

  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new c...

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