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🥝 Remote Technical Support Specialist - Live Help for SaaS

Confidential | remote, Colombia | Posted June 16, 2026

Job Description

Porch.com, Inc. is hiring a Technical Support Specialist to provide live customer support via phone, chat, and email for their property-inspection software. This remote position requires a self-starter with excellent problem-solving skills and 2+ years of technical support experience.

Responsibilities include troubleshooting user issues, guiding customers, and documenting support interactions. Candidates must possess strong communication skills and proficiency in desktop application troubleshooting.

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