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🥝 Remote Travel Customer Representative

Cross Borders with Alex | Silver Spring, United States | Posted May 30, 2026

Job Description

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish.

This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Key Responsibilities

Assist clients remotely via email, phone, and messaging platforms

Answer travel-related inquiries in a clear, professional, and friendly manner

Support itinerary updates, cancellations, changes, and special requests

Provide guidance on destinations, travel requirements, and agency procedures

Monitor upcoming trips and proactively communicate with clients when needed

Resolve issues efficiently while maintaining a positive customer experience

Ideal ...

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