About You – experience, education, skills, and accomplishments

• Bachelor’s Degree or equivalent.
• 5+ years of related experience in sales or customer service.
• Experience with Salesforce or proficiency with comparable CRM platforms.
• Renewals Account Manager experience.
• Consultative selling and strategic account management skills.
• Prior background or knowledge of intellectual property.

What Will You Be Doing in This Role?

• Engage with customers to identify renewal opportunities, address their specific needs, and provide advanced support.
• Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales.
• Maintain and strengthen relationships with key customers through strategic communication and exceptional service to ensure satisfaction and loyalty.
• Provide renewal sales planning and contribute to the development and ex...