We are seeking a results-driven Renewals Manager to lead and manage the renewals function, ensuring high customer retention and revenue continuity. The ideal candidate will have strong experience in customer success, account management, or inside sales, with a proven ability to drive renewal strategies and maintain long-term client relationships.

Key Responsibilities

• Lead and manage the renewals process to ensure timely contract renewals and retention
• Develop and execute strategies to maximize customer retention and recurring revenue
• Build and maintain strong relationships with clients and key stakeholders
• Collaborate with sales, customer success, and support teams to ensure a seamless customer experience
• Monitor renewal pipelines and forecast revenue accurately
• Identify risks and proactively implement retention strategies
• Handle escalations and negotiate renewal terms with clients
• Track and repor...