Overview

We are seeking a highly analytical and detail-oriented Reporting Analyst I to join our team at Teleperformance SA. The successful candidate will play a pivotal role in managing and developing management information (MI) systems, providing operational insights, and contributing to the success of our campaigns and business objectives. This position demands a proactive approach to delivering data-driven insights, influencing stakeholders, and maintaining high-quality standards

Qualifications

Education & Specific Training

• Matric equivalent qualification (essential).

Work Experience

• Minimum 1 year of experience as a Reporting Analyst or in a similar analytical role (essential).
• Background in the BPO sector (essential).
• Minimum of 1 year of administration experience.

Responsibilities

• Data Management and Reporting
• Extract, manipul...