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🥝 Reservation Agent & Travel Host (Shifts on Weekends) #ESY
RECRUIT EXPRESS PTE LTD | singapore, Singapore | Posted June 24, 2026
Job Description
Responsibilities - As an inbound reservations agent, you will handle travel reservations and inquiries with suppliers, including hotels, transportation providers, meal vendors, and other service partners in Singapore and other countries, where required.
- Coordinate closely with suppliers to ensure accurate bookings and smooth travel arrangements.
- Respond to and manage incoming emails, live chats, and phone calls regarding accommodation inquiries for inbound travels.
- Enter new reservations, changes, and cancellations into various software systems.
- File guest correspondence and other reservation documentation.
- Stay updated on room rates, special offers, and promotions.
- Ensure reservations are processed efficiently and accurately.
- Process payments and send confirmation details to customers.
- Sort out issues related to bookings or reservations.
- Follow up with guests for additional require...