At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our reservations team!
We are currently seeking a Bilingual Reservations Agent to join our teamin Moncton, NB.
Job Duties:
Quote fares and book flights for customers;Provide customers with necessary information connected with flights;Communicate with customers to determine individual needs;Address Customer Service issues with empathy and understanding;Provide general information on PAL Airlines policies and procedures;Must make use of excellent communication and sales skills;When necessary, identify and implement solutions to meet evolving industry and customer needs;<...