Residences Concierge

The Residences Concierge will respond to a wide variety of homeowner, resident and guest requests by accurately assessing and responding to the owners, residents or their guests’ needs, then adding personal recommendations and touches to achieve maximum customer satisfaction while adhering to Four Seasons standards of service. The Concierge has a complete working knowledge of all products served by the Residences and ensures that all the details of service are performed properly and that every guest receives the highest quality of service.

The role is based at Four Seasons Hotel Kuala Lumpur, located in the Golden Triangle neighborhood of Kuala Lumpur.

What You Will Do

• Handles all owner and resident interactions with the highest level of hospitality and professionalism, accommodating requests whenever possible.
• Processes packages, faxes, messages, mail and other items that may be either outgoing or incoming ...