We're currently looking for an experienced Resident Liaison Officer to support the delivery of Social Housing Decarbonisation Fund (SHDF) works across Warwickshire and surrounding areas.
This is a key role within our planned works team, focused on delivering a positive resident experience across energy efficiency upgrades and refurbishment programmes.
As a Resident Liaison Officer, you will act as the main point of contact for residents throughout the delivery of SHDF works. You'll ensure residents are fully informed, supported, and reassured from initial engagement through to completion.
Working closely with site teams, you'll help maintain high levels of customer satisfaction while ensuring works are delivered smoothly and with minimal disruption.