Company Description

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 seperate blocks, and tropical gardens, sparkling pools, and a wellness philosophy to slow down, stay well and discover local.   

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our guests, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.   

Job Description

What you'll be doing:

• Complete a daily Houseperson checklist and respond to guest requests 
• Ensure that all areas of the resort are maintained and cleaned to a high standard 
• Communicate with clarity and care, with guests and your team
• Work collaboratively with all teams and departments 
• Keep a well-stocked inventory of all ameniti...