Job Summary You will assist the Restaurant Manager and Supervisor in overseeing restaurant floor operations, leading the service team, and ensuring smooth service flow to deliver excellent guest experiences.
Responsibilities - Supervise and coordinate daily restaurant floor operations to maintain efficient service flow.
- Monitor and uphold high standards of service quality, cleanliness, and guest satisfaction throughout shifts.
- Respond professionally to customer feedback, enquiries, and service recovery to enhance guest experience.
- Conduct pre-shift briefings to prepare the team and ensure smooth execution of service.
- Manage table assignments and guest seating to optimize service flow and minimize waiting time.
- Collaborate closely with kitchen and service teams to ensure timely and efficient operations.
- Enforce compliance with food safety and hygiene standards to maintain a safe dining environment...