Responsibilities

• Ensure guests needs and expectations are met by providing an efficient and professional service.
• Lead by example by demonstrating exemplary professionalism.
• Attend to guests needs and complaints promptly and politely.
• Resolve all potential service failure issues.
• Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on daily basis
• Supervise food and beverage service by directing and guiding subordinates.
• Attend meetings and briefings.
• Submit monthly paperwork to and requisite forms from respective departments.
• Execute any duty that may be assigned from time to time by the Management.

Qualifications

• Minimum of 3-4 years of experience in Food & Beverage industry.
• Fluent in spoken and written Eng and Chinese.
• Excellent communication & interpersonal skills; able to build lasting relat...