Job Summary Lead and coordinate daily restaurant operations to deliver exceptional customer service, optimize staff performance, control costs, and promote the brand. Drive compliance with safety standards and implement policies to ensure efficient, sustainable restaurant management.
Responsibilities - Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth workflow and service delivery
- Deliver superior customer service to maximize satisfaction and loyalty
- Respond efficiently and accurately to customer complaints to resolve issues promptly
- Regularly review product quality and research new vendors to maintain high standards
- Organize and supervise staff shifts to optimize coverage and productivity
- Appraise staff performance and provide constructive feedback to enhance team effectiveness
- Estimate future needs for goods, kitchen utensils, and cleaning products...