Malay, Aklan, Philippines Crimson Resort and Spa Boracay

FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY

Restaurant Supervisor (Saffron)

Scope and Responsibilities:

• Plan, assign, and monitor duties
• Guest Satisfaction
• Ensure that all in-suite deliveries are made according to time frames set
• Ensure that the guests are provided with efficient and professional service.
• Establishing the level of customer experience for the restaurant and working daily to maintain and improve it.
• Set up room service order in a thorough and swift manner
• Guest satisfaction other duties as assigned
• Answer phones using appropriate Verbiage
• Room Service Order
• Addresses customer concerns on a timely basis.
• Practice professional and clear communication skills.
• Monitor supervisor performance, using correct language and ensuring fairness and respect to all. ...