Job Summary The Restaurant Supervisor is responsible for overseeing daily restaurant operations, ensuring smooth service flow, maintaining food and service quality, and leading the service team to deliver excellent customer experiences.
Key Responsibilities - Supervise daily restaurant operations, including opening and closing duties.
- Ensure customers receive prompt, friendly, and professional service.
- Monitor staff performance and provide guidance during service.
- Assign duties and manage staff schedules or shift arrangements.
- Train new and existing staff on service standards, hygiene, and safety procedures.
- Handle customer feedback, complaints, and service recovery professionally.
- Ensure the dining area, kitchen service area, and cashier counter are clean and well maintained.
- Check food presentation, portioning, and service quality before serving.
- Coordinate with the kitchen ...