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🥝 Retail Account Hiring at Concentrix SM Cyberwest! Customer Service Representative

Concentrix | quezon city, Philippines | Posted June 15, 2026

Job Description

  • Assist customers with inquiries and provide timely resolutions.
  • Process orders and handle returns efficiently.
  • Manage customer accounts and update information as needed.
  • Maintain a high level of product knowledge to offer accurate information to customers.
  • Ensure customer satisfaction through effective communication and problem-solving skills.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years of experience in customer service
  • Skills and Competencies: Proficient in English Language
  • Skills and Competencies: Strong customer service skills
  • Qualities and Traits: Excellent communication and interpersonal skills
  • Qualities and Traits: Ability to work in a fast-paced environment

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