🌿 Back to all jobs

🥝 Retail Customer Service Manager at Walmart

Walmart Canada | ottawa, Canada | Posted May 26, 2026

Job Description

Shape your future in retail with Walmart Canada as a Retail Customer Service Manager. Drive high standards in customer service while managing front end operations effectively.
Walmart Canada invites candidates to apply for the Retail Customer Service Manager position, focusing on operational excellence and customer satisfaction. Your role includes supervising associates, addressing concerns, and facilitating essential training. Additionally, you will oversee transaction accuracy and ensure compliance with safety and operational standards.
Key Responsibilities:
• Ensure adherence to safety protocols and emergency procedures
• Monitor front end associates and manage breaks
• Provide operational training on company procedures
• Handle returns, exchanges, and transaction errors
• Audit registers to maintain cash balance and accuracy
Requirements:
• Age requirement: 16 years or older
• Strong skills in leadership and customer management
• Ability to implemen...

Apply for This Position

Submit Application