You will lead end‑to‑end retail strategy and operations for a large pharmacy network, driving transformation, standardisation, and performance excellence across all outlets.
Key responsibilities:
- Developing a cohesive national retail strategy that drives customer engagement, pharmacy excellence, and sustained commercial growth.
- Leading and inspiring a large frontline workforce, elevating service levels and overall store capability.
- Establishing strong operational frameworks and SOPs to support rapid expansion and integration of newly acquired outlets.
- Driving retail transformation through modernisation, innovation, process improvements, and continuous optimisation.
- Using performance insights and retail analytics to enhance productivity, revenue, and customer experience.
- Optimising store layouts, merchandising standards, and service models to strengthen the pharmacy retail proposition.
- Championing ...