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🥝 Retail Operations Leader at Royal Ontario Museum
Royal Ontario Museum | toronto, Canada | Posted June 27, 2026
Job Description
Shape the retail environment at the Royal Ontario Museum as a Retail Operations Leader in Toronto. Focus on driving visitor engagement through strategic sales and product initiatives.
In this influential role, you will oversee the daily retail operations and ensure outstanding customer service. Your extensive experience in retail management will be essential for implementing strategies that boost sales and enhance the overall visitor experience. Together, we will cultivate innovative marketing solutions for cultural initiatives.
Key Responsibilities:
• Oversee daily operations ensuring exceptional customer service
• Implement strategies to increase sales and visitor engagement
• Direct product development aligned with curatorial objectives
• Monitor performance indicators to measure success
• Collaborate on partnerships to enrich retail offerings
Requirements:
• University degree in Retail Business or equivalent
• Minimum 15 years in progressive management...