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🥝 Retail Operations Manager (Fashion)

harlan + holden | Remote, Philippines | Posted June 07, 2026

Job Description

The Retail Operations Manager is responsible for driving sales performance, operational excellence, and customer service standards across assigned stores. The role leads and develops store teams while ensuring compliance with company policies, operational procedures, and brand standards. The position oversees daily store operations, sales achievement, workforce productivity, and execution of customer experience initiatives to support overall business objectives.


Key Responsibilities:

  • Achieve sales targets and store KPIs
  • Coach, train, and develop store teams
  • Oversee daily store operations and compliance
  • Lead customer service and selling excellence initiatives
  • Manage store planning, reporting, and operational execution


What We’re Looking For:

  • Experience in retail, fashion, or customer-facing operations
  • Multi-store handling experience is a...

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