Overview

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing the ability to retain customers and increase market saturation. Initially working towards a Level 2 Retailer Apprenticeship you will learn the key principles, practices and skills that underpin the role. Every day is different within our Parts Department, so you will have a varied role.

Responsibilities

• Building and maintaining relationships with internal and external customers both in person and over the phone
• Developing relationships with other departments
• Preparing orders
• Managing stock control and management
• Processing warranty claims and payments
• Identifying parts
• Marketing and visual merchandis...