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🥝 Retail Store Associate (Investment Brokerage)

Moomoo MY | kuala lumpur, Malaysia | Posted June 27, 2026

Job Description

As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to‑day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in‑store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Key Responsibilities

  • Assist walk‑in clients with account opening, platform setup, and app guidance
  • Handle inquiries and elevate complex cases
  • Educate clients on investment tools and platform features
  • Support daily operations and compliance checks
  • Manage documentation and backend onboarding
  • Ensure client data confidentiality
  • Help sales team with client acquisition an...

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