Responsibilities

• Ensure high customer service standards and engagement on the sales floor.
• Manage store operations, including cash desk transactions, POS processing, and compliance with company policies and safety regulations.
• Oversee staff performance, coach employees, and spend 90% of time on the sales floor engaging with customers.
• Drive and achieve sales, KPIs, and profitability goals through product presentation, consultative selling, and upselling of related items.
• Maintain merchandising and visual presentation standards to meet or exceed PUMA VM standards.
• Conduct inventory management, including physical counts, shrink goals, and physical merchandise handling.
• Prepare and analyze sales reports to provide insights for performance improvement.
• Ensure loss prevention and operational compliance.
• Recruit, train, develop, and manage store staff to achieve sales targets.
• Identify, inter...