Job Description
Key Responsibilities:
Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
Handle customer queries and escalate issues where needed.
Assist with team coaching, shift planning, and performance feedback.
Ensure store standards, health & safety, and company policies are maintained.
Monitor and report on sales performance and staff productivity. Requirements:
Minimum 1–2 years’ experience in a retail environment, with some supervisory or team-leading experience.
Strong communication and interpersonal skills.
High level of reliability, initiative, and attention to detail.
Ability to lead by example and work well under pressure.
Matric essential; a relevant retail or business qualifica...