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🥝 Retail Supervisor
JointHire Singapore Pte Ltd | singapore, Singapore | Posted June 27, 2026
Job Description
Job Description - Provide managerial support and help maintain and improve the levels of customer service.
- Provide assistance in the supervision of all staff while maintaining the standards of the shop floor.
- Deal with certain managerial processes on a daily basis as instructed by Store Management.
- Provide customers with excellent levels of Customer service.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Have an understanding of the Customer Service measuring programme Observation Checklist.
- Ensure that targets are achieved and, where possible, exceeded.
- Monitor staff service levels in order to maximise store sales.
- Utilise in store devices — Kiosk, making sure that the customer is offered the whole product range.
- Attract, engage and motivate customers into m...