Our Retail Team Leaders play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high standards, whilst supporting the management team.
Responsibilities
Giving great customer service by helping customers with various transactions across the storeSupervising stock processes and procedures, maintaining the retail stock and financial systemsHighlighting key issues, processing stock transactions such as transfers, wastage and receiptsDriving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membershipOffering a helping hand with customer queries through high-quality product knowledgeWorking with your team to maintain the cleanliness and upkeep of your departmentYou will also be responsible for supporting and coaching other members of staff and deputising for manage...