JOB OPPORTUNITY – RETENTION AGENTS (LATAM MARKETS) Our client is expanding their international team in Mexico and is currently seeking experienced and motivated professionals to join their Retention Department.
Location: Mexico Open Positions: Retention Agent – Spanish (LATAM Market) Retention Agent – Portuguese Market Requirements: Minimum 1 year of experience in a Retention role within the FX industry .
Previous experience in a similar position is a must .
Native or fluent Spanish (for LATAM desk) or Portuguese (for Portuguese desk).
Strong communication and negotiation skills.
Proven ability to build long-term relationships with clients.
Target-driven mindset with a passion for delivering results.
Ability to work in a fast-paced and dynamic environment.
Excellent organizational and time-management skills.
Key Responsibilities: Manage and maintain relationships with existing clients.
Increase client engagement and maximize retention opportun...