We have an amazing opportunity for a Returns Team Leader to join Team OB in our Warehouse here in Chessington.

35 hours - Monday to Friday

AM 6:45am-14:45pm

PM 14:45pm-22:45pm (Thursday 14:30pm-22:30pm)

Our Returns Department works a 2-shift system, so this role will be based around a 1 week rotating shift pattern for the AM and PM shift times, you will need to be able to work flexibly during peak periods which may include weekends.

As a Returns Team Leader at OB you will be responsible for ensuring all returns are received, checked, and processed accurately and to agreed service level agreements. You will resolve and minimise discrepancies by following audit trails and carrying out thorough investigations with the Stock Returns Assistants.

Reporting into the Head of fulfilment and returns, you will work in collaboration to review the returns processes, analysing productivity and efficiencies for both...