JOB TITLE: Rider Operator Shift Supervisor

LOCATION: San Francisco, CA (Onsite; Wednesday Sunday, 9:30 AM 6:00 PM)

PAY RANGE: $37/hr.

DURATION: 12 Months



About the Role:

As the Concierge Shift Supervisor on Rider Operations team, you will be responsible for daily execution, coordination, and service execution of the Concierge program. Responsibilities include, but are not limited to: ensuring service readiness at Concierge locations, process review and enhancement, coordinating contractor training module completion, escalating concerning events to relevant stakeholders, sending the agency contractor feedback, cross-functional work communicating with other teams, identifying and escalating improvement areas, responding to anomaly situations and driving to the event in person, interfacing with first responders, and ensuring compliance with existing workflows and processes.



Respon...