JOB SCOPE

Job Responsibilities

• Responsible for forwarding and receiving of all information pertaining to the department
• Receive, record, and distribute various reports / information
• Prepare assignments for morning / evening room attendants
• Prepare Housekeepers daily reports
• To coordinate with GR's room controller for unassigned room, rush room and re assign room when needed
• Liaise with floor supervisor and manager for the rush room
• Liaise with floor supervisor, FO and facilities with regards to rooms that need to OTM due to defects
• Monitor number of VD turn VC
• Monitor discrepancies rooms and DO with VC status
• To monitor the completion of maximo and FCS request and advise supervisor to check and release the room
• Monitor FCS time out
• Receive, record, and transmit guest requests accurat...