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🥝 SaaS Implementation Manager at Coconut Software

Coconut Software | mississauga, Canada | Posted June 15, 2026

Job Description

Enhance customer success as a SaaS Implementation Manager with Coconut Software. Lead multiple customer-focused implementations while ensuring seamless project execution and collaboration across teams.

In this pivotal role, you will manage SaaS implementations, leveraging 3-5 years of expertise in project management. Your proven abilities will help build solid client relationships as you oversee onboarding, develop project timelines, and set goals with stakeholders. Flexibility in a fast-paced environment is key to your success.

Key Responsibilities: • Lead onboarding and implementation of software solutions • Develop comprehensive project timelines and communication plans • Facilitate goal-setting sessions with stakeholders • Act as the main point of contact for customers • Monitor and mitigate project risks and issues

Requirements: • 3-5 years’ experience in SaaS implementations • Proven success in managing multiple projects • Strong aptitude for risk manag...

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