Responsibilities

• Develop and maintain strong, long-lasting relationships with assigned customer accounts.
• Act as the lead point of contact for all customer account management matters.
• Identify and grow opportunities within existing accounts and ensure the successful delivery of solutions.
• Negotiate contracts and close agreements to maximize profits.
• Prepare reports on account status, including forecasts and KPIs.
• Collaborate with internal teams (e.g., sales support, product development, customer service) to meet customer needs.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Stay updated on industry trends, market conditions, and competitors

Qualifications

• Proven work experience as an Account Manager, Sales Ex...