Role Overview

The Sales Assistant builds a following of loyal customers, acting as a consultant rather than a clerk. The assistant follows up promptly and establishes rapport to determine customer needs, presenting appropriate products.

Key Responsibilities

• Sales Generation:
  • Understand key company and personal KPIs, actively seeking to exceed or meet them.
  • Proactively build company and product knowledge to demonstrate understanding to the customer.
  • After closing a sale, monitor details including shipping, alterations (if applicable) and special requests to ensure customer satisfaction.
  • Continuously enhance sales techniques to drive sales.
  • Comply with all sales‑related policies and procedures.
  • Take ownership of your role and support the store team to achieve goals.
  • Maintain interest in the fashion industry and market trends.
  • Undertake daily tasks as required by the store man...