Job Description
Summary The purpose of this position is to support all of the retail operations and perform duties in all areas of the Midshipmen Store, Gift Shop, Barbershop, Uniform Store, Online Store, or any other retail operation within NABSD. This position is located in the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Retail Division of the Naval Academy Business Services Division. NAFI is an entity that generates its own funds through its operations, and is not funded by Congress. Responsibilities Customer Service and Retail Duties - Achieves daily profitable sales goal by providing exemplary customer service to include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and adding on. Must project the best image of USNA, in addition, must comply with the Public Affairs Office. Receives special order requests from authorized patrons and assists customers if needed. Incumbent prices special order merchandise and notifies c...