POSITION SNAPSHOT

Role: Coffee Specialist

Location: Abu Dhabi

Company: Nespresso UAE

POSITION SUMMARY

Nespresso is hiring Coffee Specialists for its Nespresso Boutique in Abu Dhabi who will Act as an Ambassador for the Nespresso brand in the Boutique continually improving the experience of each customer to positively contribute to the Boutiques Performance in terms of Customer Satisfaction & Loyalty and Business Results.

A DAY IN THE LIFE

Customer Experience - Brand Ambassador:

• Acts as an enthusiastic ambassador for Nespresso.
• Welcomes the Boutique clientele and identify their needs.
• Achieves high customer satisfaction through personalized and professional communication.
• Initiates our customers to the art of coffee tasting and develop their curiosity about our full range of products.
• Always maintains a customer centric approach during the interaction with her/his ...